Empower Your Enterprise!

Knowledgable Responses

Our Voice AI Bot and AI Chat bot is equipped to comprehend and respond to a myriad of customer queries. From basic inquiries to intricate details about your products or services, it efficiently taps into your business's information to provide accurate and relevant answers.

Effortless Appointment Scheduling

Say goodbye to tedious appointment scheduling processes. The bot effortlessly handles over-the-phone or chat-based appointments, ensuring a smooth and convenient experience for your customers. It integrates with your calendar systems, minimizing scheduling conflicts and optimizing your time management.

Real-time Estimates

Need to provide quick estimates during customer calls or chat inquiries? Our Voice AI Bot and AI Chat Bot excels at generating real-time estimates, offering transparency and efficiency. It pulls data from your systems to ensure accuracy, empowering your team to provide instant quotes with confidence.

Highly Customizable

Tailor the bot to align with your business workflows and processes. Whether you have specific protocols or unique customer engagement strategies, our AI Bot adapts to suit your needs, enhancing your overall customer support ecosystem.

Frequently Asked Questions

Please email us at Info@HalfGenius.ai if you cannot find an answer to your question.

Email address for questions: Info@HalfGenius.ai

What types of businesses benefit most from using Half Genius?

Half Genius is best suited for businesses that get a high volume of inbound calls. It can replace the need for a dedicated receptionist by fielding calls 24/7. Businesses that miss a lot of calls would benefit the most.

Does the AI agent understand context and intent, or does it mainly match keywords?

Yes! The AI agent understands and handles queries based on the context and intent and can interpret the customer's conversational style, making it ideal for solving complex interactions across a wide range of scenarios.

What happens if the AI agent can't answer a caller's question or gets stuck during a call?

We provide your AI agent specific instructions on how to handle a question.

We instruct your agent to ask if the customer wants the call transferred.

If the caller asks you a question you’re not equipped to answer, tell them that you don’t know but you will pass their question to a specialist who can follow up with their request.

Optionally, we can enable your agent to transfer the call to a live agent if a caller requests.

Does the AI agent record all calls automatically?

Yes. Alll calls are automatically recorded and a transcript is available in the call dashboard.

How customizable is the AI agent's greeting and conversation flow?

The greeting is customizable, allowing it to respond any way desired. The conversation flow can also be customized from scratch by training the agent through example conversations and providing feedback when it makes mistakes.

How are the voice options for the AI agent? Do they sound natural or robotic?

There are over 30 high quality voice options available.

What support options are available if I need help setting up or troubleshooting my AI agent?

Support is offered after the setup and troubleshooting.

Can I upgrade/downgrade my plan?

Yes, you can change your plan at any time.

Is there a contract?